Yeah, I like this take. Maybe the background is refugees fleeing war, but the story can be about welcoming distant relatives into your home and trying to figure out if there's anything to do about the one kid's missing teddy bear, you know? This takes a big problem as the background, and acknowledges that the POV characters aren't going to solve it, but lets the story's conflict be about managing the important work in fornt of you.
Re: Just by way of background to your points